Petsafe Smart Litter Box Review: Best for Odor Control?

petsafe smart litter box review

Have you ever wished for an easier way to manage your cat’s litter box? After using the PetSafe ScoopFree Crystal Plus, we think we’ve found a great solution. This self-cleaning litter box promises to lift the burden of daily scooping and provide better odor control, so keeping your home clean can be almost effortless.

The machine works as advertised, saving us time and ensuring our floors stay clean. However, we noticed that the disposable crystal trays can be a bit pricey.

Bottom Line

PetSafe ScoopFree Crystal Plus is a solid choice for cat owners looking for convenience.

It minimizes daily chores and manages odor well, despite the cost of replacement trays.

Click here to purchase the PetSafe ScoopFree Crystal Plus and simplify your cat care today!

Overview of PetSafe ScoopFree Crystal Plus Front-Entry Self-Cleaning Cat Litter Box

Owning the PetSafe ScoopFree Crystal Plus Front-Entry Self-Cleaning Cat Litter Box has been a game-changer for us. The automated features ensure that we haven’t had to scoop litter for weeks, which has been a huge time-saver.

The crystal litter effectively eliminates odors by absorbing urine and drying solid waste quickly. There’s hardly any dust, and the low-tracking crystals ensure our floors stay clean. We appreciate being able to dispose of the used tray easily by simply removing it and covering it with the included lid.

Only having to use crystal litter might be a drawback for some, but the benefits far outweigh this limitation. We also like the health counter feature because it helps us keep track of our cat’s litter box usage.

Effortless Waste Management

Our experience with the PetSafe ScoopFree Crystal Plus has been a game-changer. No more scooping cat litter every day; the automatic system handles it all. We just set it up, and it takes over, giving us more free time.

The crystal litter is great at controlling odors. It absorbs urine and dehydrates solid waste, keeping smells at bay. Cleanup is easy—we just remove and toss the disposable tray. Our floors stay clean too, thanks to the low-tracking crystals and protective cover. The health counter is a nice touch, letting us monitor our cat’s usage.

Superior Odor Control

The crystal litter in the PetSafe ScoopFree does an amazing job of keeping smells under control. We noticed right away how well it absorbed urine and dried out solid waste, reducing the usual unpleasant odors. Even after a week of use, the room remained fresh.

Cleaning up is simple, which makes life easier. There’s no dread of bad smells hitting us when we walk by. On the downside, the disposable trays can add up in cost over time, but the lack of odor and ease of maintenance are big pluses.

Low-Maintenance Litter Tracking

One of the standout features of the PetSafe ScoopFree is its low-maintenance litter tracking. The special crystal litter does a great job of reducing dust and preventing it from sticking to our cat’s paws. This means we don’t find those pesky litter trails all over the house.

Another great thing about this litter box is the hooded cover, which helps keep the litter inside. This feature significantly reduces the amount of litter that gets kicked out. It also makes cleaning up around the litter box a lot easier. While these features are great, we did notice that some litter can still escape when our cat gets a bit too enthusiastic.

Leak Prevention and Cleanliness

We were really impressed with the leak prevention of the PetSafe ScoopFree Crystal Plus. The disposable trays have a plastic lining that did a great job of keeping our floors clean and protecting against leaks.

As for cleanliness, the low-tracking crystals are 99% dust-free, which means they don’t stick to our cat’s paws. That keeps the area around the box tidy. It also has a hooded cover which helps contain the litter inside. Cleanup is genuinely hands-free. We just removed the tray and threw it away, making it hassle-free.

Health Monitoring Feature

We found the health monitoring feature particularly useful. The counter tracks how many times our cat uses the litter box. This has been super helpful in noticing any changes in their bathroom habits.

However, we did notice that the health counter can sometimes be a bit finicky and doesn’t always count every use. This means we sometimes have to double-check the litter box ourselves.

Overall, the health monitoring feature adds a nice touch. It’s a good way to keep an eye on our cat’s health without too much hassle.

Pros and Cons


Ease of Use
The self-cleaning feature saves us time and effort. We appreciate not having to scoop litter daily, which makes our routine much simpler.

Odor Control
The crystal litter does a great job at removing smells. We noticed a significant decrease in the cat box odor around our house.

Less Mess
With low-tracking crystals and a hooded cover, there’s less litter on our floors. This means less sweeping and vacuuming for us.

Health Monitoring
The health counter is a great addition. It helps us keep track of how often our cat uses the box, which is useful for identifying any health issues early.


Price of Refill Trays
While the box itself works well, the disposable trays can be a bit expensive. Regular replacements are necessary, which adds up over time.

Crystal Litter Only
This litter box is only compatible with crystal litter. If we prefer other types of litter, this could be a drawback.

Noise During Cleaning
The self-cleaning mechanism can be loud. This might be startling for both us and our pets, especially if the box is placed in a frequently used room.

Limited to One Cat
For households with multiple cats, one box may not suffice. We might need to buy additional units, which could increase the overall cost.

Overall, this product has both strong advantages and a few minor drawbacks. It improves convenience and cleanliness in our home, making it a worthy consideration for any cat owner.

Customer Testimonials

Many people seem thrilled with the PetSafe ScoopFree Self-Cleaning Cat Litter Box. One buyer mentioned how they already owned one and decided to get two more when they adopted several kittens. They noted that the boxes made managing their multiple pets much easier.

Another reviewer pointed out how convenient it is not to scoop the litter every day, especially for busy households. They shared that their cat adjusted quickly, and the smell control was excellent.

A user who switched from a bulkier litter robot to the ScoopFree highlighted how simple and easy it is to clean. Another user mentioned having one litter box upstairs and one downstairs, appreciating the time saved. Many seem to agree that the price of the litter itself could be lower, but overall, the product seems to be well-received.


We found the PetSafe litter box to be a convenient solution for busy pet owners. The automatic cleaning feature saved us a lot of time and kept our home smelling fresh.

While the ease of cleaning and less odor were strong points, the cost of the crystal trays was a bit high. Despite this drawback, we appreciated not having to scoop litter daily. It effectively managed odor and our cats adjusted quickly. Overall, it’s a solid investment for those seeking a hands-free cleanup.

Frequently Asked Questions

How often should the litter be changed in the PetSafe automatic litter box?

From our experience, we found that the litter tray in the PetSafe automatic litter box should be changed about every 20 to 30 days for single-cat households. If you have multiple cats, you might need to change it more frequently, approximately every 10 to 15 days. The health counter feature helps track usage, so you’ll have a better idea when it’s time to replace the tray.

What types of litter are compatible with the PetSafe self-cleaning litter box?

We discovered that the PetSafe self-cleaning litter box works best with crystal litter. They specifically recommend using ScoopFree Premium Crystal Litter for optimal performance. The crystals do a great job absorbing urine and controlling odor. Other types of litter, like clumping or clay, are not recommended as they may cause the system to malfunction.

Are there any common issues reported with the use of the PetSafe Smart ScoopFree litter box?

Some common issues we noted include:

  • Sensor malfunctions: Sometimes the sensor doesn’t detect the cat, leaving waste behind.
  • Litter tracking: Despite the low-tracking crystals, some users still report minimal tracking around the box.
  • Cost of replacement trays: The cost of replacing the crystal trays can add up over time, which some owners find a bit pricey.

How does the PetSafe automatic litter box manage waste disposal?

The system is designed for simplicity. Waste is gradually raked into a covered compartment after your cat uses the box. This compartment is fully enclosed, which reduces odors and keeps waste out of sight. When it’s time to change the tray, simply remove it, cover it with the provided lid, and dispose of it.

Is it possible to use alternative litter materials in the PetSafe ScoopFree litter trays?

We tried experimenting with different types of crystal litter brands and found that while it’s possible to use alternative crystal litters, the performance might vary. Using non-crystal litter types can lead to clogging or ineffective cleaning, and PetSafe specifically advises against it for this reason.

What are the differences noted in veterinary feedback regarding enclosed versus open litter boxes?

Veterinary feedback often highlights a mix of pros and cons for both types. Enclosed litter boxes, like PetSafe’s model, offer better odor control and privacy, which can make some cats feel more secure. On the other hand, open boxes are more accessible and might lead to fewer behavioral issues, especially for cats that feel confined or trapped. Preferences often depend on your cat’s personality and health.

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