Shipping Policy
Here is how shipping works, plain and simple.
Processing time
We process orders within 1 to 3 business days. When your order ships, we will email you a confirmation with your tracking number.
Delivery times
Once your order ships, most US deliveries arrive within 3 to 5 business days. Orders to remote areas can take a little longer.
We ship internationally too. Delivery times vary by country, usually 10 to 20 business days. Customs in your country can add delays we cannot control.
Shipping costs
Shipping is calculated at checkout based on what you order and where it is going. What you see at checkout is what you pay. No surprise charges later.
Tracking your order
Every order ships with tracking. Give the tracking number a few hours to activate in the carrier’s system before you start refreshing it every five minutes.
Check your address
Please make sure your shipping address is correct at checkout. If a package comes back to us because of a wrong address, we will reship it, but you cover the second shipping charge.
Delays happen
Weather, carrier backups, and holidays can slow things down. If your order is running late, check your tracking first. Still stuck? Reach out through our contact page and we will look into it.
Customs and import fees
For international orders, your country may charge customs duties or import taxes when the package arrives. Those are your responsibility. We do not control them and we cannot predict what they will be.